An error occurred install Helium Scraper 3 ??

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nghiasimon007
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Joined: Wed Apr 03, 2019 9:27 am

An error occurred install Helium Scraper 3 ??

Post by nghiasimon007 » Fri Jul 14, 2023 3:12 pm

Hello admin,
i can't install Helium Scraper 3 in vps window server 2016 va 2006,...
An error occurred trying to download 'https://www.heliumscraper.com/publish/H ... pplication'.

See the setup log file located at 'C:\Users\ADMINI~1\AppData\Local\Temp\2\VSD3ABD.tmp\install.log' for more information.

Please fix, thank you !

webmaster
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Re: An error occurred install Helium Scraper 3 ??

Post by webmaster » Sat Aug 05, 2023 11:49 pm

Hi,

Try modifying the user to have admin rights. You should be able to change it back to normal user after installing it.

Alternatively, try manually downloading the Helium Scraper 3.application file and running it. This is a hacky solution so I'd recommend trying the admin rights first.
Juan Soldi
The Helium Scraper Team

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